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NDIC Unveils Toll Free Line for Bank Customers to Report Illegal Deductions

Market Digest Nigeria NDIC

As part of efforts to continue to protect interests of consumers in the banking sector in the country, Nigeria Deposit Insurance Corporation (NDIC) has set up a 24-hour Help Desk with a toll free telephone line 080063424357.

Managing Director and Chief Executive Officer of NDIC, Mr Umaru Ibrahim, while delivering his speech at the 12th Abuja International Trade Fair on Thursday, October 5, 2017, appealed to bank customers to make use of the toll free line to make enquiries on any issue bothering them. “I would also like to restate NDIC’s commitment to consumer protection in the banking system. To this effect, the corporation’s 24-hour NDIC Help Desk with a toll free telephone line: 080063424357 is ever up and running. “Depositors and other stakeholders are therefore advised to make effective use of the toll free telephone line in making their enquiries or laying genuine complaints on sharp practices noticed on their accounts to the corporation. “For further information, members of the public can also visit our website: www.ndic.gov.ng which has been integrated with other popular social media platforms, including Facebook, Twitter, Instagram, YouTube and LinkedIn,” Mr Ibrahim said.

Also at the event, the NDIC said the corporation has set up more complaint desks where all depositors who are yet to claim their trapped deposits in any of the closed banks can file their claims directly. He urged those with trapped deposits in any of the liquidated financial institutions to make use of the complaint desks. “I am pleased to announce an additional feature to our participation in the Abuja and other trade fairs with the setting up of complaint desk where all depositors who are yet to claim their trapped deposits in any of the closed banks can file their claims directly. “This is to save such depositors of time and stress involved in visiting our various offices to file such claims for reimbursement,” he said.

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